Privacy Policy
Effective Date:
Last Updated:
1. Introduction
At freshcore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.freshcore.world and use our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Payment information
Technical Information
- IP address
- Browser type and version
- Operating system
- Device information
- Usage patterns and preferences
3. How We Use Your Information
We use the collected information for various legitimate business purposes:
Service Delivery
Provide, maintain, and improve our services and website functionality.
Communication
Respond to your inquiries and provide customer support.
Analytics
Analyze usage patterns to enhance user experience and optimize our services.
Security
Protect against fraud, unauthorized access, and ensure website security.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- Email delivery services
- Analytics and data analysis
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent fraud or security threats
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. We will notify you of any such change via email or prominent notice on our website.
5. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission and storage
Secure Infrastructure
Regular security audits and updated infrastructure
Access Controls
Limited access to personal data on a need-to-know basis
6. Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
Request a copy of your personal data in a structured, machine-readable format.
Correction
Update or correct any inaccurate or incomplete personal information.
Deletion
Request deletion of your personal data, subject to certain legal limitations.
Restriction
Limit how we process your personal information in certain circumstances.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session |
| Analytics Cookies | Help us understand how visitors interact with our website | 2 years |
| Preference Cookies | Remember your settings and preferences | 1 year |
| Marketing Cookies | Used to deliver relevant advertisements | 30 days |
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
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Adequacy Decisions: We transfer data to countries with adequate data protection laws.
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Standard Contractual Clauses: We use EU-approved contract terms for international transfers.
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Certification Programs: We participate in recognized international data protection certification programs.
9. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. When we make material changes, we will:
Notification
Email you about significant changes
Effective Date
Clearly indicate when changes take effect
Archive
Keep previous versions available for reference
11. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Active Accounts
Retained while your account is active and for a reasonable period after closure.
Legal Compliance
Some information may be retained longer to comply with legal obligations.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Freshcore Privacy Office
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Our privacy team is committed to addressing your concerns promptly and professionally.
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