About freshcore
"Founded in the heart of Metro Manila with a simple mission: to transform the way businesses and homes maintain their spaces through exceptional cleaning excellence and unwavering reliability."
Our Story
freshcore was born from a passion to elevate cleaning standards across the Philippine market. What started as a small operation in Makati City has grown into Metro Manila's most trusted cleaning service provider, serving hundreds of satisfied clients across various industries.
Our founders, with deep roots in the local community, understood that Filipino families and businesses deserved cleaning services that truly cared about their spaces, schedules, and satisfaction.
Our Mission
To deliver unparalleled cleaning solutions that exceed expectations while building lasting relationships with our clients through professionalism, punctuality, and perfection in every detail.
We believe that a clean environment directly impacts productivity, health, and happiness. Our mission is to create those perfect spaces for every client, every time.
Core Values
Professionalism
Every team member is trained to the highest standards, arriving in full uniform with professional equipment and a customer-first attitude.
Trustworthiness
We treat every space as if it were our own, maintaining complete transparency in our processes and pricing with full insurance coverage.
Excellence
From deep commercial cleaning to meticulous residential services, we strive for perfection in every task, large or small.
Our Expertise & Credentials
Professional qualifications that ensure exceptional results for every client
Years of Proven Excellence
8+
Years in Metro Manila
500+
Satisfied Clients
Professional Certifications
-
Philippine Chamber of Commerce Cleaning Standards Certification
Certified by the Department of Trade and Industry for commercial cleaning excellence
-
Environmental Health and Safety Training
Comprehensive training in eco-friendly cleaning methods and workplace safety protocols
-
Customer Service Excellence Certification
Advanced customer relations and communication skills training
Complete Insurance Coverage
Fully bonded and insured for $1,000,000 in general liability coverage, protecting both our clients and our business operations.
- General Liability Insurance
- Workers' Compensation
- Property Damage Protection
- Professional Indemnity Coverage
Quality Assurance Process
Every job includes comprehensive quality control procedures ensuring consistent, exceptional results.
- Pre-service consultation and planning
- Real-time quality monitoring
- Post-service client satisfaction check
- Continuous improvement feedback
Expert Team Composition
Our team of 25+ dedicated professionals brings diverse expertise across all cleaning specialties.
- 15 certified commercial specialists
- 8 residential cleaning experts
- 3 quality supervisors
- 2 customer service coordinators
Why Choose freshcore?
Discover what sets us apart in Metro Manila's competitive cleaning landscape
Our Unique Advantages
Deep Metro Manila Market Knowledge
Eight years of serving Makati, Quezon City, Taguig, and beyond have given us intimate understanding of local business needs, traffic patterns, and scheduling challenges. We know when to arrive early to avoid rush hours and how to coordinate with building security for seamless service delivery.
Flexible Scheduling Including Weekends
Unlike most cleaning services, we understand that offices close and residents relax on weekends. We offer convenient Monday through Saturday 8:00-18:00 service hours, plus Sunday 9:00-17:00 availability for special deep cleaning sessions when you need them most.
Competitive Pricing with Quality Guarantee
Our transparent pricing structure ensures you receive exceptional value without hidden fees. We provide detailed quotes upfront, complete with breakdown of services, and offer a 100% satisfaction guarantee - if you're not completely satisfied, we'll return to make it right at no additional cost.
Eco-Friendly Cleaning Options Available
For environmentally conscious clients, we offer green cleaning services using only biodegradable, non-toxic products that are safe for your family, pets, and the environment. Our eco-packages include essential oil aromatherapy options for homes and businesses seeking a fresh, healthy scent.
Direct Supervision and Quality Control
Every service call is supervised by our experienced team leads who ensure consistent quality standards. For commercial accounts, we assign dedicated supervisors who understand your specific business requirements and maintain continuity across all service visits.
Ready to Experience the Freshcore Difference?
Join hundreds of satisfied Metro Manila clients who've made freshcore their trusted cleaning partner. Contact us today for your free consultation and see why local businesses and families choose us year after year.
Our Service Commitment
Quality guarantees and customer service promises that give you complete peace of mind
100% Satisfaction Guarantee
We're so confident in our service quality that we guarantee your complete satisfaction. If any aspect of our cleaning doesn't meet your expectations within 24 hours of service completion, we'll return immediately to address the issue at no additional cost.
- Free re-service guarantee
- Quality inspector follow-up calls
- Customer feedback integration
Insured and Bonded Services
Your peace of mind is our priority. We're fully insured with comprehensive liability coverage and all our team members undergo rigorous background checks and bonding procedures. We take complete responsibility for protecting your property and valuables.
- $1M general liability insurance
- Bonded and verified staff
- Property damage protection
Flexible Rescheduling Policy
Life happens, and we're here to accommodate your changing schedule. Our flexible rescheduling policy allows you to modify appointments with just 24 hours notice, and we'll work around your timing preferences to ensure seamless service delivery.
- 24-hour advance rescheduling
- Same-week appointment availability
- Emergency service scheduling
Direct Communication Channels
Skip the middleman with our direct customer service line. Reach our service coordinator directly at +63 917 863 0227 for immediate assistance, scheduling updates, or service questions. We believe in open, honest communication with every client.
- Dedicated service coordinator line
- WhatsApp support available
Follow-Up Service Protocols
Our commitment doesn't end when cleaning is complete. We follow up with every client to ensure continued satisfaction and identify opportunities for service improvements.
Post-Service Assessment
Comprehensive quality review within 24 hours of service completion
Client Satisfaction Check
Personal follow-up call to address any concerns or special requests
Continuous Improvement
Service optimization based on client feedback and industry best practices
Connect With Our Team
Ready to experience professional cleaning excellence? Contact us today.
Visit Our Office
Meet with our team for personalized service planning
Paseo de Roxas
Makati City, Metro Manila
Philippines
Our Service Hours
Monday - Saturday
8:00 AM - 6:00 PM
Standard service hours for all commercial and residential clients
Sunday
9:00 AM - 5:00 PM
Limited availability for special deep cleaning and emergency services
Ready to Get Started?
Experience the freshcore difference with your free consultation and estimate. No obligation, just exceptional service planning tailored to your specific needs.